Privacy Policy | royalCode

Effective Date: 04/01/2023

At the royalCode, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or making a purchase. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information Collection and Use:

- We collect personal information, such as your name, email address, shipping address, and payment details when you place an order on our website.

- The information provided will be used for order processing, shipment, and customer support.

- We may use your email address to send you promotional offers or updates about our products and services, but you can opt-out of such communications at any time.

2. Information Sharing:

- We do not sell, trade, or rent your personal information to third parties for marketing purposes.

- We may share your information with trusted third-party service providers who assist us in operating our website and conducting business activities. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3. Data Security:

- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

- However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Cookies:

- Our website may use cookies to enhance your browsing experience and gather information about how you use our site.

- You can disable cookies in your browser settings, but please note that certain features of our website may not function properly without cookies.

Return Policy:

1. All Sales Are Final:

- At the royalCode, all sales are final. We do not offer returns, exchanges, or refunds for purchased products unless the item received is defective or damaged.

- In the event that you receive a defective or damaged item, please contact our customer support within 7 days of receiving your order. We will work with you to resolve the issue promptly.

2. Damaged or Defective Items:

- To report a damaged or defective item, please provide your order details, a description of the issue, and any supporting evidence such as photographs.

- We reserve the right to request the return of the damaged or defective item before issuing a replacement or refund.

3. Contact Us:

- If you have any questions, concerns, or requests regarding our Privacy Policy or Return Policy, please contact our customer support team at info@theroyalcode.com

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